Privacy Policy

Roomate is responsible for processing personal data provided by users through the website.

• Full name and email when registering.
• Phone/WhatsApp number voluntarily provided.
• Photos of published listings.
• Browsing information (technical cookies).
• Transaction data processed by Flow.cl (we do not store card data).

• Manage your account and authentication.
• Publish and display the rooms you offer.
• Facilitate contact between owners and seekers.
• Process listing slot payments through Flow.cl.
• Improve the service through usage analytics.

Processing is based on your consent when registering and accepting these terms, as well as the performance of the contracted service.

We do not sell or share your data with third parties, except those strictly necessary to operate the service:

You have the right to access, correct, delete, and port your personal data. To exercise these rights, write to [email protected] or visit the contact page.

We keep your data while your account is active. If you delete it, data will be removed within 30 days, except legal obligations.

We implement encryption in transit (HTTPS), database-level security policies (RLS), and secure authentication to protect your information.

We reserve the right to update this policy. Changes will be published on this page with the update date.